Meet David Hutton of Courtyard by Marriott Century City and Beverly Hills in West

Today we’d like to introduce you to David Hutton.

David, let’s start with your story. We’d love to hear how you got started and how the journey has been so far.
I began my career fresh out of high school as a bell hop at a 300 room Hilton Hotel in El Paso, Texas. Initially, it was a job to support my family, however I quickly realized how passionate I was about hospitality and decided to give it my all. The front desk of a hotel is its heart, and I spent a decade of my career at the desk. I held every title one can have in a Front Office to include Bell Hop, Bell Captain, Guest Service Agent, Reservations, Night Audit, Front Office Supervisor, Assistant Front Office Manager, Front Office Manager, and Director of Front Office. I opened a hotel, have been a part of two “Hotel of the Year” awards, and complimented my experience with a Travel & Tourism Degree. I spent many years on a “Task Force Team” which took to me work at a 600 Room Marriott Resort on Florida’s beaches, Was an Interim General Manager at a Hilton property on San Antonio’s world Famous Riverwalk, and an Interim General Manager at a gorgeous Marriott Property in San Francisco’s Union Square. I was an Assistant General Manager for seven years, most recently at the Residence Inn by Marriott Beverly Hills. Finally, after 16 years in the industry I secured my first General Manager position in 2017 here at The Courtyard by Marriott Century City / Beverly Hills.

We’re always bombarded by how great it is to pursue your passion, etc – but we’ve spoken with enough people to know that it’s not always easy. Overall, would you say things have been easy for you?
Hotels are a 24/7 operation, our doors never close. One must accept this fact if they want to succeed, and understand long hours, nights, and weekends come with the territory. Successful hotels are busy hotels with thousands of guests walking in and out of the door each month. We are in the business of making “Memorable Moments”, and patience is key. I once worked for a gorgeous hotel that was nick named “The Tower of Terror”. The hotel had many challenges to include Mice in the kitchen, Elevators that would constantly trap guests inside of them, bathrooms so small that sometimes guest would get stuck in them, and a hot water issue (there was none). The worst part? Room rates up to $900 a night! Were the guests disappointed? They were livid! Every property is different, and their challenges unique. As Hoteliers nothing is impossible, service heals everything!

So, as you know, we’re impressed with Courtyard by Marriott Century City / Beverly Hills – tell our readers more, for example what you’re most proud of as a company and what sets you apart from others.
I am General Manager of The Courtyard by Marriott Century City / Beverly Hills. I oversee a staff of 50 to include Six Departments, Five Managers, and Six Supervisors. Marriott is that largest hotel chain in the world with 30 Unique Brands. Courtyard by Marriott is Marriott’s biggest brand with over 1100 locations in 110 countries. Our Courtyard in Century City has been a Courtyard for over 2o years and is one of the first Courtyard’s in the system. Our guests desire a hotel with a reputation that mirrors their own success. Courtyard is modern and uncomplicated, creating an experience to inspire, re-energize and support our guests today while providing that extra edge for a successful tomorrow.

So, what’s next? Any big plans?
Our property is slated to go under a full exterior renovation this year that is a much needed improvement. With Billions of Dollars being invested in Century City, we are proud to be a part of Century City’s glamorous past and its Ultra Luxury future.

Contact Info:

• Address: 10320 West Olympic Boulevard
  Los Angeles, CA 90064
• Website: http://www.marriott.com/hotels/travel/laxce-courtyard-los-angeles-century-city-beverly-hills/

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