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Exploring Life & Business with Taryn Zaragoza of Operations by Design

Today we’d like to introduce you to Taryn Zaragoza.

Taryn Zaragoza

Taryn, we appreciate you taking the time to share your story with us today. Where does your story begin?
Operations By Design delivers integrated management and administrative services, with a specialized focus on supporting organizations within the architecture, engineering, and design sectors. The company is pioneered by industry expert Taryn Zaragoza, MBA, Allied AIA, who began her career working in office management. Her success in streamlining operations and enhancing productivity within her own firm led her to expand her expertise and branch out as an independent resource. Over time, Taryn built a broad portfolio of design firms, helping them optimize their organizational structures and improve their operations. With more than fifteen years of experience, we specialize in efficiently managing small to medium-sized engineering enterprises. Our services allow businesses to focus on their core creative work by providing expert guidance in areas such as project coordination, client communication, business management, and comprehensive administrative support—tailored specifically to the needs of A&E firms.
At Operations by Design, we’re committed to empowering architecture and engineering firms to achieve their goals. Through our comprehensive, customized services, we help streamline operations, boost productivity, and unlock the full potential of our clients. Partnering with us means taking your firm to new heights of success.

We all face challenges, but looking back would you describe it as a relatively smooth road?
One of the common challenges our clients face is managing growth while maintaining efficiency. As architecture, engineering, and design firms expand, they often struggle with keeping their operations streamlined without losing focus on their core creative work. This can lead to inefficiencies in project coordination, communication breakdowns, or an overload of administrative tasks that pull resources away from what truly matters. To address this, we step in to help optimize their organizational structure. We work closely with firms to identify areas where they can improve workflows, implement effective project management tools, and ensure that there is clear communication between teams and clients. By creating custom strategies tailored to each firm’s needs, we allow them to scale up without compromising their productivity or creativity.
Another challenge that frequently arises is navigating the complexities of client relationships and project delivery. Ensuring that projects are completed on time, within budget, and to the client’s satisfaction can be a delicate balancing act. We help by taking on the heavy lifting of client communication and project coordination. This way, our clients can focus on the technical and design aspects of their work while we manage the logistics and client-facing tasks.
Additionally, many firms struggle with administrative tasks such as billing, scheduling, and compliance, which can quickly become overwhelming. Our team provides comprehensive administrative support, handling these time-consuming tasks efficiently so that our clients can stay focused on what they do best—design and innovation.
By addressing these challenges with tailored solutions, we help architecture and engineering firms become more efficient, productive, and ultimately more successful in the competitive marketplace.

Alright, so let’s switch gears a bit and talk business. What should we know?
At Operations by Design, we specialize in streamlining administrative processes to boost efficiency and reduce waste for architecture and engineering firms. We focus on optimizing back-office operations, allowing our clients to prioritize innovation and value-added work. Our services include implementing software solutions, standardizing workflows, and identifying areas for improvement. What sets us apart is our deep understanding of the unique challenges in these industries. From managing information systems infrastructure and cybersecurity to troubleshooting software, we ensure the digital backbone of firms runs smoothly. We also help clients define their brand identity and positioning, creating a strong presence that resonates with clients and stakeholders.
We’re proud to assist firms with financial management, simplifying invoicing, budgeting, and cash flow processes for sustainable growth. Additionally, we offer comprehensive HR support, handling recruitment, onboarding, and performance management to help firms attract and retain top talent.
Overall, we help architecture and engineering firms operate more efficiently, so they can focus on delivering their exceptional design solutions and growing their businesses.

Who else deserves credit in your story?
Operations by Design was built with a diverse team of versatile professionals, each bringing distinctive expertise to our consultancy. We offer comprehensive business support that provides small businesses with high-caliber strategic guidance, covering everything from information technology to financial management. Our approach delivers enterprise-level insights through a single, accessible point of contact, eliminating the overhead of full-time administrative salaries.

Pricing:

  • Custom pricing depending on company

Contact Info:

Image Credits
All taken in-house by Walt Mendez at Operations by Design.

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