Today we’d like to introduce you to Kenisha Armand
Hi Kenisha, thanks for sharing your story with us. To start, maybe you can tell our readers some of your backstory.
With a background in business—including a Bachelor of Science (BS) in Business Marketing, and an MBA—I have spent over 13 years in the eCommerce sector, primarily focused on marketing. While I am proud of the success I helped generate for other companies, I’ve always felt a strong urge to forge my own path and start my own business. This desire culminated in a pivotal moment when I shared an exciting marketing campaign I executed, which brought in a million dollars for my employer. My husband’s response—”So, you’re excited that you made another person a million dollars? Why not do it for yourself?”—was truly an eye-opener. It made me realize that if I could drive such success for others, I could certainly do it for myself as well.
Throughout my life, I have always believed in the importance of maintaining a clean home. A tidy space fosters a sense of calm and happiness, helping me think clearly and feel more organized. Having hired many cleaners over the years for my own home, I recognized the challenge of finding reliable help. As a busy mom with a career, it was often difficult to secure the assistance I needed to keep my home in order. I wanted a cleaner who would be easy to book and provide thorough service. This challenge inspired the idea for my cleaning business, The Maid Squad, where I aimed to create a platform that connects people with great house cleaners they can depend on.
With determination and passion fueling my vision, I launched The Maid Squad in 2020, dedicating countless hours to building the business from the ground up. As a family-owned company, we take immense pride in our work, ensuring that all our cleaners undergo thorough background checks and meet the highest cleaning standards. Our mission is to provide exceptional service to our customers and build lasting relationships, ensuring they feel valued and satisfied with our work.
As The Maid Squad continues to grow, I am thrilled about the opportunities that lie ahead. We are committed to expanding our services to cover additional geographic areas throughout Los Angeles and Orange Counties, striving to make The Maid Squad a household name and your go-to choice for quality cleaning services.
Alright, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
The road has certainly not been smooth, and like many new entrepreneurs the early days were incredibly challenging. I did not anticipate that hiring cleaners would require such an effort. As a result, I often found myself cleaning homes until I could bring on additional staff. However, this hands-on experience taught me the value of hard work and instilled in me a deep respect for our cleaning team. Acquiring customers was also a significant task, and I made early mistakes that cost me thousands of dollars. I vividly recall my first few months. There were many days without any leads when I would find myself praying for at least one booking. There were moments when I seriously contemplated quitting, feeling overwhelmed by the uncertainty of it all. However, I consistently returned to my core motivations: the desire to earn a viable living through self-employment and the ability to spend quality time with my family. These reasons fueled my passion and pushed me to persevere through every challenge and ultimately shaped my commitment to building a successful business. Today, I’m grateful to have a dedicated group of cleaners and customer service professionals, which allows me to focus on overall business development.
We’ve been impressed with The Maid Squad, but for folks who might not be as familiar, what can you share with them about what you do and what sets you apart from others?
The Maid Squad is dedicated to providing exceptional residential and small office cleaning services. We specialize in a variety of areas, including deep cleaning, Airbnb cleaning, move-in/move-out cleaning, and post-construction cleaning. The commitment to quality and customer satisfaction is our hallmark. We hire skilled and reliable cleaners who take pride in their work, ensuring that every space we clean is treated with the utmost care and attention to detail. Our team understands that each client has unique needs, so we tailor our services to meet those specific requirements.
I am particularly proud of The Maid Squad’s focus on building lasting client relationships. We believe in open communication and transparency, which fosters trust and ensures that our customers feel valued. Our aim is not just to clean a space but to create a comfortable and welcoming environment for our clients.
For the readers, I want to emphasize the value of our services—whether you need a thorough deep clean, preparing a property for guests, or support during a move, The Maid Squad is here to help. We strive to exceed expectations at every opportunity, making sure our clients experience the highest level of service from start to finish.
What does success mean to you?
For me, success is defined by achieving meaningful goals. I started The Maid Squad to create a platform where people could find quality cleaners, and through hard work and determination, I have been able to provide that service effectively. Personally, success also means having the financial freedom to do the things I enjoy and to spend quality time with my family. Ultimately, success is about being satisfied with your achievements and feeling a sense of fulfillment in what you’ve created.
Pricing:
- Special Offer: 3-Hour House Cleaning for $150
Contact Info:
- Website: https://themaid-squad.com/
- Instagram: https://www.instagram.com/the_maid_squad/
- Facebook: https://www.facebook.com/itsthemaidsquad
- Other: https://nextdoor.com/pages/the-maid-squad-los-angeles-ca/
