Today we’d like to introduce you to Jasmine Perez.
Jasmine, can you briefly walk us through your story – how you started and how you got to where you are today.
I was an account manager for a janitorial company that was in charge of LAX and Orange County airports here in Los Angeles. At that time, I was working long hours and I hardly saw my kids. It was difficult because as a single mom of three I didn’t get to spend that much time with them, either that or try to make as much money as a could to support the household and give them a better quality of life. During that time, I got sick due to the stress of the long hours and no sleep so much so that I was actually on stress disability leave. After a year off, it was time to go back to work and just the thought got me stressed again. That’s when I decided that I couldn’t do it anymore. Besides, I had already gotten used to spending more time with my kids and It was going to be very difficult to go back to my usual hours. Before working at the airport, I had a children clothing business that I had to close because of a bad divorce.
I always knew I wanted to go back to having my own business so I decided that with the expertise that I had learned by working at the airport I could really make a difference if I brought all that knowledge into my own company. My first client was a local property management company that started using me to turn (clean) units that needed to be ready for rental. I noticed that they loved the work and they actually loved it so much that they started using me exclusively. After that I met a person at a party that was managing student dorm building in down town LA. She gave me the opportunity to help out in the cleaning of the building and again it was so successful that the word spread and I started getting more contracts.
Then my mother got sick and I had to cut back because I had to take care of her. At this point I had a couple of employees but it was still a very small operation.
Unfortunately, my mom passed away and I went into a little bit of a depressive stage for a couple of months until one day I decided with my husband to really put all my efforts into the company. My husband helped me with the restructuring of the company so it would be more profitable and would be able to take on more clients.
Since the first year of making the change, we have double our gross income every year and because of the dedication and the belief of doing everything the right way business couldn’t be better.
Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
It has not been easy. In the janitorial/cleaning business there is a lot of competition. You have to establish yourself as a company with integrity and always doing right by the client.
You are competing against the low-ball prices of other companies and is really difficult to acquire the clientele that would pay a reasonable price for your services.
Thankfully we have established ourselves as a very reliable company in getting things done right the first time and that adds value to our services.
Jazz It Up Services – what should we know? What do you guys do best? What sets you apart from the competition?
We have three main branches of the business:
1. Property Management Cleaning.
2. Janitorial Services.
3. Dorm Cleaning Services.
We are known for do things right the first time and really living by our slogan “We Mean Clean” and we really mean it!
I am very proud of my company and my employees. They have really taken to the vision that we have for the company and have helped to elevate the company to new highs. I am really proud of our reputation. It’s already common knowledge that we really mean clean. We are not the cheapest, we are just the right company for the right price.
What sets us apart is our obsession with doing things right. Having a happy client is a lot more valuable that the amount of money that you can make.
What moment in your career do you look back most fondly on?
One of the proudest moments for our company was last year when we when were called to help out in the turnings of student dorms for a local university. The other companies that were assigned to this job were falling behind and we came in with short notice. With 8 employees we cleaned 65 units in 4 days! but the most important part of it we had zero go backs!! (that means that we cleaned all these units without having to go back for additional cleaning). We did it right the first time and that made us very proud.
We have won back to back Long Beach Small Business Excellence Awards for our quality of work.
- Address: 2155 N Bellflower Blvd Suite 118
- Website: www.jazzitupserv.com
- Phone: (562) 212 9072
- Email: email@example.com