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Meet Nargiza Babadjanova of Express Document Solutions in Encino

Today we’d like to introduce you to Nargiza Babadjanova.

Nargiza, let’s start with your story. We’d love to hear how you got started and how the journey has been so far.
In 2007, my twelve-year old son and I arrived in the USA. I was full of hopes implementing my childhood dream to find myself in this country, expecting that I will be able to change my fate and to realize all my “great plans”.

As you can suppose, from the very first days of my staying here, my life became full of the reality, which does not always and in everything correspond to the pictures that are whirling in the head of a young dreamy woman.

Was it scary? Guys, it was very scary! Sometimes, my fear fettered my legs and hands with icy chains! From time to time, it seemed to me that this was the limit, this was the end. However, since my school years, I have remembered a phrase of Dostoyevsky: “A coward is a person, who is afraid of something and runs away, but a person, who is afraid of something and does not run away, is not a coward …” Probably, the fear not to withstand, to run away, and to surrender was stronger than any other fears. However, besides those fears, I had a constant irrepressible desire to overcome myself, to prove that I can do something, I will be able to win, that I am better and stronger than I thought about myself!

There were new people and new meetings. There was a desire to hold out, to withstand, to bear everything, and to win!

Soon after arrival, I began to work. It was a good luck for the immigrant. I am grateful to those people, who helped me. However, if to find a job with the help of great people is a good luck, to work in a new unfamiliar environment with some serious language problems, among the people of different culture and mentality was the most difficult everyday psychological load and stress. It goes without saying that a simple telephone conversation becomes a stressful test in determination and tenacity. Nevertheless, I followed the road of mastering everything new persistently.

When I came to the US, very soon, I understood that I would have to work not simply hard, but extremely hard. It is exactly the key to success of every person and all nation.

Days, weeks, and months elapsed. Absolutely all my time was devoted to my job. However, there was also a definite plus in this for sure, because simply there was no time for whimpering and complaints. The whole body, nervous system, and psyche underwent certain training and the better and quicker I could fulfill my tasks, the more and more my load was growing every day. It was rather a complicated test – almost a 9-year long test. The volume of work was growing, but at the same time, my knowledge, skills, and experience were expanding. I knew my business in detail, could conduct this business, was all geared up for work with people, and inclined other people to work. This university of life took much time and strength; sometimes, I had to sacrifice my personal plans and leisure time. Nevertheless, I am confident now that I know my business in depth, in detail, and can fulfill the assigned tasks quickly and professionally. By all means, certainly, with a smile!

Since my childhood, I have dreamed to become a registered nurse. I like the old Russian name of this profession – “sister of charity”. I was confident that when I become an adult, I will learn to help people without pain. Probably, it was so, because I was terribly afraid of the injections and other medical procedures.

As a result, it happened so that during recent ten years, all my work has related to the help to those, who need it immediately. After all, our clients need any document that we help prepare, draw up, and get urgently. At the same time, the application of such documents makes the life of our clients easier, simplifies solving everyday problems, resolves some interpersonal conflicts, and helps make a decision in some complicated processes. I like it very much!

As years elapsed, I have learned to understand people, their problems, and concerns better. Therefore, in response, I received their kind smiles and warm gratitude.

Once in my childhood, I saw a working woman, who was weaving a huge rug. She was stringing a colored thread after thread by hand in her weaver’s loom and it seemed to me that there was no progress in her work. However, there was a beautiful Eastern rug hanging behind her back, it had unimaginable design with thousands of tiny details and ringlets. At that time, I guessed that such work was impossible and inconceivable. Again, after several years, I understood that all our life was such a rug, which we should weave ourselves. It should be woven of the days, actions, ideas, and intentions. What will this rug be finally? I know and I am sure, it depends on us only. It is necessary to remember that we should not “miss any thread”.

We’re always bombarded by how great it is to pursue your passion, etc – but we’ve spoken with enough people to know that it’s not always easy. Overall, would you say things have been easy for you?
Years were flying. Soon, I felt that I had to go further, to change something in my life and career. Whatever comfortable my “nest”, where I began working, seemed, I had to make a step from it, even with some fear to smash, otherwise, one cannot learn how “to fly”.

Again, there appeared thousands of doubts, worries, and my nerves were stretched to breaking. Dear friends! It is really scary to change one’s life all of a sudden. But I had to do so and I realized this.

Fortunately, again, I was surrounded by the people, who supported me and helped implement my decision, therefore, every step became easier. My gratitude to my relatives and friends, who supported me, is boundless! My main success and victory lies in the people, who were shoulder to shoulder with me, helped, and empathized with me.

Yes! I decided that it was time “to be already flying”. At last, the day came and the door of my office was open. Long days of looking for the appropriate office and financing, remodeling, buying furniture and equipment have been behind me. Those were crazy days, when there were not enough minutes, but I needed hours to drop to the store, to agree about a meeting, to choose color, to decide how to do, and to imagine how it would look like; what the first day of my independent business would be, what about the second day, and how the week would pass. Will anything come out of this endeavor?

The most important words that I heard at that time were: “Do not think about any failure! Go forward and everything will be great! Stand up and do your business!”

I stood up and did, because I knew that it was impossible to do anything different. If there is a very high staircase in front of you and you decided to climb it, you should not waste time calculating its height or the number of steps that you have to overcome. In such a way, you can frighten yourself extremely and will not make even the first step. It is necessary to make step by step and to climb higher and higher. Certainly, it is necessary to think about each step and the next step to be up to the mark.

So let’s switch gears a bit and go into the Express Document Solutions story. Tell us more about the business.
It was in February 2017. However, there is no winter in California, therefore, the sun was bright and the guests’ faces were glowing. My office was opened. A new company “Express Document Solutions” began its work to assist people in preparing and receiving documents such as powers-of-attorney, visas, passports, etc. A complete spectrum of services is also offered, including services of the Notary Public, translation into different languages, preparation of the documents and application for citizenship, family reunification and many others. We are also an accredited company to make finger prints.

Behind these formal words, there are thousands of our clients’ words, hundreds of mutual smiles, thanks, and kind wishes. This is a great business! It gives a chance to see happiness and satisfaction on the faces of the people, who came to us with their problems and concerns. This is a special pleasure to do your work and to be convinced in its necessity and usefulness for people every time.

Understanding your clients’ needs comes alongside with the experience. First of all, I tried to make my office comfortable and cozy, which is pleasant to enter. We created a play area for our little visitors, where they can spend time, while their parents are busy with their serious issues. Our clients can drop to us before their work and discuss some details over a cup of aromatic coffee. Many our clients have the same working schedule as we have and we find some time for them after our working hours with pleasure. If somebody cannot come to our office for certain reasons, we go to their office, hospital or home also with pleasure. We do not leave our clients without any attention and consultation upon completing their cases. It is also possible to reach us after our working hours and on weekends using email and our website, as well us to call us using the line of urgent assistance – this telephone number works 7 / 24. We are always on line!

In addition to our work, we study! We learn something continuously and persistently! Every meeting, every person – this is our university. We learn to become better, to work faster, and to increase the quality of our work.

Am I proud of my business? Unconditionally yes! This is what I am doing, my business, my company that I created myself not only in the meaning of belonging to me, but as my life goal – to make the life of people, who addressed us, easier, to solve their issues, and to get them rid of the problems. In addition, I am proud of the fact that we are becoming friends with many clients of ours. It is of great value!

Any difficulties, tears and sleepless nights are being forgotten, when you realize seriously and in the right way that there is a certain purport in your work and it is for people’s good.

Do not forget “to put one more colorful thread into your rug” – the rug of our life! Remember that it is today that may become the best day, when you should start translating your dream “to do something grandiose on one fine day” into reality.

New events in my story, the story of Nargiza Babadjanova’ fate in the US, have only started.

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