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Hidden Gems: Meet Matthew Peters of Search Manipulator

Today we’d like to introduce you to Matthew Peters.

Hi Matthew, please kick things off for us with an introduction to yourself and your story.
When I was working in San Francisco for the business that pioneered the online reputation management sector, building software for their offshore contractors, I realized, “Hey, the customer should have this.” To me, it should have been in their hands instead of having to pay a huge sum to a company. In other words, we built our business around a do-it-yourself reputation management solution. However, people were constantly lamenting that they lacked time to implement the software themselves and instead wanted someone else to take care of them. So we then went on to offer professional services and thus, Search Manipulator was formed by a small team of computer engineers.

I’m sure you wouldn’t say it’s been obstacle free, but so far would you say the journey have been a fairly smooth road?
My employment experience taught me a valuable lesson. When I needed software developed, I hired a young man who was both talented and driven. Problem was, he took advantage of his knowledge to develop a program that gave the impression that he was working when, in fact, he was not. By being compensated for his bogus labor, he managed to steal a substantial sum of money. For a brief moment, the event tainted my opinion of the industry; nevertheless, I chose to learn from it, and I am now much more selective in who I hire and how I handle my business as a result.

As you know, we’re big fans of Search Manipulator. For our readers who might not be as familiar what can you tell them about the brand?
Search Manipulator was developed by engineers rather than salespeople to offer our customers cutting-edge online reputation management software at a competitive price point. We wanted to distinguish ourselves from our competitors and set a standard of superior ethics and customer service. As a result, we make sure to offer packages that meet the specific needs of each client and the first month always comes with a full refund policy if you are dissatisfied for any reason. For the past 12 years, we’ve worked with only the finest and brightest, all equally dedicated to delivering on our promise to give unmatched service, leading to a 98 percent success record for us.

Are there any important lessons you’ve learned that you can share with us?
I have worked with many different clients from various industries. They have all presented their unique challenges, but one consistent has been learning to surround myself with the right people. Having a reliable team that aligns with your vision is of paramount importance if you want your company to experience success and your clients to be consistently taken care of.

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