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Meet Vahe Shahoian of Onyx Technology Group in Burbank

Today we’d like to introduce you to Vahe Shahoian.

Vahe, please share your story with us. How did you get to where you are today?
I’ve always been into Information Technology; ever since I was a little child. In 2008, just after the crash, I found myself unemployed and broke. During this time, a good friend asked me if I knew anyone who designed websites for their brother’s new company.

Without hesitation, I shouted “I do! I make websites”

I knew nothing about website design at the time, but I had already taken the deposit. I forced myself to learn. I began developing very basic HTML sites, which turned into developing WordPress sites. Through word of mouth, I began to grow my business and started providing web design services for small businesses in the area. Last year, I partnered with my friend and launched Onyx Technology Group and we’ve been growing ever since.

Today, my partner and I provide full IT and website services for many offices in the Glendale/Burbank area and have deployed over 50 websites. It’s still an infant business, but we have high hopes for the future.

Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
It definitely has not been a smooth road. Finding the time to focus on your own business while attending classes and working full time, and being a newly-wed definitely has its challenges.

Each one of those commitments requires full attention and time management became an issue. I couldn’t have done any of it without the support of my beautiful wife.

I remember during Mother’s Day, just before my wedding, I was working on a client’s website that had just launched. I got a call right in the middle of dinner from the owner of the website stating that all services were down and that they were losing thousands of dollars!

I had to step away and find a way to fix the site immediately. I ended up using my phone to log in remotely to my computer at home, to then access the resources I needed to bring the website back up. Things like that happen every time. No project is without its challenges, but maneuvering these challenges has definitely gotten easier.

Alright – so let’s talk business. Tell us about Onyx Technology Group – what should we know?
My company will provide any service you need with regards to IT or web design. If I can’t do it, I will onboard someone on my team who can. I never say no to a job or a project. Currently, we design and deploy websites, providing the hosting, management, backups, and security for websites as well. We’re a full service web management company.

I’m most proud of our inability to say no. There is no task that we’re unwilling to take on and see to completion. Coming to us will guarantee a solution, even if we’re not the one to provide it.

What sets us apart from others is that we come from a customer service background. It’s not you vs. us. When we’re hired, we become part of your team and it’s us vs. your issues/needs. We personally see every process to completion and nothing falls through the cracks.

Any shoutouts? Who else deserves credit in this story – who has played a meaningful role?
All the credit goes to our friends and family. Without them, we’d have a lot harder time getting to where we are. Our team members are a close second. Without those guys, we wouldn’t see the light of day and we’d get about 10% of the work done!

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