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Meet Troy Lair and Daniel Powless of The Compliance Doctor

Today we’d like to introduce you to Troy Lair and Daniel Powless.

Troy and Daniel, please share your story with us. How did you get to where you are today?
After leaving Beverly Hills Surgical Institute with a past tenure of 15+ years in Health Care Management and Administration, I was challenged to start up a new surgery center for a distant colleague. While working on this project, it became apparent that there was no affordable consultant that I could lean on for assistance in developing and accrediting my first surgery center. So, I bit the bullet and did it solo.

Making some mistakes along the way, I determined that there was a great satisfaction I achieved when I had completed my first surgery center. So, I took on my second one, then the third, and here I am today. Just finished my 174th surgery center, the 473rd client in the total of all projects.

Prior to starting the work in outpatient surgery center consulting, I ran a hospital in Pasadena, then the Executive Director of a total of eight surgery centers in Southern California focusing on Plastic and Pain Management Surgeries.

Has it been a smooth road?
Of course not. Is this even possible? Maybe in some professions, but in mine, it has been a challenge especially the first three years. One of the hardest things I have had to identify with is the haters out there really hating the concept of sharing the work. There are competitors out there that have tried their absolute best to destroy me and my reputation. The amount of knowledge I have gained from just dealing with the legalities of freedom of speech and what constitutes as slanderous, libel, and defamation of ones’ character. For example, did you know that you can say and do anything you wish to do and say on the internet so long as you are smart enough to do it on a public internet connection and preferably not even your own computer. In my case, my hater used the public library computer to do his hate crimes, making it impossible for me to prove that indeed it was him that did the deed. After thousands and thousands of dollars wasted on attorneys, the bottom line is you just have to stick to doing what you do and trust that the universe will provide for you. This is what I have done and still today, I have no debt with the business and we are able to pay our bills. So, I don’t think that is anything but success!

So let’s switch gears a bit and go into the The Compliance Doctor story. Tell us more about the business.
We are a consulting firm that specializes in National Health Care Accreditation, State Licensure, and Federal Medicare Certification for all health care businesses except for inpatient acute care. We take a new company from start to finish in getting them up and running and billing, claims paid, generating revenues for their business.

So, our customer base are:

Ambulatory Surgery Centers
Home Health Agencies
Congregate Living Health Facilities
Durable Medical Equipment
Urgent Care Centers
Home Care
Rehab Therapy Centers
Behavioral Health Companies

How do you think the industry will change over the next decade?
Healthcare remains one of the very few that is constant in my opinion. Not much changes and definitely not fast. This could be good or bad, according to the way you take it.

Contact Info:

Getting in touch: VoyageLA is built on recommendations from the community; it’s how we uncover hidden gems, so if you know someone who deserves recognition please let us know here.

1 Comment

  1. Evelyn Franco

    October 5, 2017 at 07:26

    I worked with Troy at St. Luke’s in Pasadena. He was one of the best executives’ we’d ever had. He loved us staff folks, did everything to help us that he possibly could. He was GREAT. I miss him so much!

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