Today we’d like to introduce you to Silvina Frankiel.
So, before we jump into specific questions about the business, why don’t you give us some details about you and your story.
I started the business about two years ago but it was a lifetime in the making!
I have been organized ever since I can remember and always helped friends and family with getting their closets organized, getting settled after a move, etc.
The idea of the business came to me when I was thinking about a career change and asked myself: what would I LOVE and be qualified to do. I always wanted to start my own business so after many classes, books and trainings I was ready to organize. I got a few clients through friends and then started getting more trough referrals.
I love helping people get organized, the feeling clients get once everything has a place and they no longer feel overwhelmed with items, makes every minute worth it! Everyone likes to be organized, it saves time and frustration and makes for a more relaxing environment but sometimes is hard to look at our spaces and figure out how to get it in order, that’s when I come in.
Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
I think starting any business comes with its challenges. In my case, it was to continue going and to continue setting up the business before I had any clients or work to show. I just had to keep working hard on getting the business running and giving the best customer service I could to everyone and hope those early clients were happy with my work. Thankfully, I did get many referrals on those early stages and worked with some wonderful people!
Organize Gurus – what should we know? What do you guys do best? What sets you apart from the competition?
My business helps people get their homes and businesses organized. I also work on moves, helping people get ready to move as well as getting organized in their new place. I do Estate Clearing as well by helping people deal with donations, beneficiary distribution, clearing of the property, paperwork, etc.
My specialty is getting work environments organized, be it large business offices, home offices or small businesses.
I am most proud of the company for the wonderful working relations I have made, I work with everyone from moving companies, to closet installation companies, to other organizers, to appraisers and many more. I love helping other businesses and working with great people!
I believe what sets us apart from others is the level of customer service we strive to provide. We always want to go the extra mile and have our customers feel like they are getting great help and are being heard in their needs.
What moment in your career do you look back most fondly on?
I have a couple moments I am proud of. One of my favorite moments was when a client told me she felt like she could now breath in the space we were working on (her office), she felt extremely overwhelmed before and now could focus.
My proudest moment was when I worked with a charitable organization by giving a class to young adults that received scholarships from them, about getting organized for college. I enjoyed giving back to the community and look forward to other opportunities to do more.
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