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Meet Sarah DiGiacomo of Off the Bolt/DiGiacomo Upholstery in Northridge

Today we’d like to introduce you to Sarah DiGiacomo.

So, before we jump into specific questions about the business, why don’t you give us some details about you and your story.
DiGiacomo Upholstery was started over 50 years ago by my grandfather Tony. Around 30 years ago, my father Michael took over. In 2008, the owner of Off the Bolt and longtime business acquaintance of my father asked if my father would be interested in purchasing Off the Bolt and combining two successful businesses. That is where I came in and started managing the two and combining them together under one roof. Here we are today 9 years later!

Has it been a smooth road?
It was a struggle at first having 3 separate locations: Northridge, Woodland Hills, and Oxnard. My father and I spent a lot of time driving between the three and we always felt the customer service would be better if everything was under one roof, so that became the plan.

So, let’s switch gears a bit and go into the Off the Bolt/DiGiacomo Upholstery story. Tell us more about the business.
Most people refer to us as a “one stop shop” because we do custom furniture upholstery, draperies, bedding, and cushions as well as sell fabrics for all those applications. We are most known for our custom-built furniture. We have built so many amazing pieces from photos or ideas that customers come in with. We are pro at making pieces fit into spaces that are tricky. I am most proud of our custom beds. My father and the workroom make spectacular beds and are very specific about all measurements with customers so they fit their beds perfectly.

How do you think the industry will change over the next decade?
The industry is constantly changing. In the years that I have been here I have noticed that trends are shorter than they used to be. You’ll see things change multiple times a year as opposed to once a year. I think there will be a shift in people doing more custom work. In the past that was the only choice, then came pre-fab furniture which is where the majority is at now but I think people are beginning to see the value in custom pieces.

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