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Meet Ryan Sacks of Beverly Hills Chairs

Today we’d like to introduce you to Ryan Sacks.

Thanks for sharing your story with us Ryan. So, let’s start at the beginning and we can move on from there.
A couple of childhood friends started Beverly Hills Chairs and they wanted me to run the company. At the time, we were only advertising our chairs on Craigslist and we were refurbishing the chairs ourselves. We found that the Herman Miller Aeron chair was attracting dozens of responses each day and we began to sell to law firms, accounting firms and other professional services.

Within one year, we were selling hundreds of Herman Miller Aeron chairs to companies at 50% off retail prices. We had disrupted the office furniture industry. We started selling to numerous entertainment companies and film studios, celebrities, and shipping throughout the continental U.S.

We expanded and started selling other brand-named office furniture including the popular sit to stand desks which is a big crave now. Being able to run a successful company alongside my childhood friends is all in a good day’s work.

Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
I did not know much about furniture when I first started in this business. However, I would listen intently to my customers when they came into our store or when they were on the phone with me. I met so many different types of people all of whom were interested in buying a refurbished office chair. I thought that selling a chair refurbished would be a struggle, but the savings speak for themselves and there is a great warranty.

Alright – so let’s talk business. Tell us about Beverly Hills Chairs – what should we know?
Beverly Hills Chairs is a small company made up of longtime friends and family that has expanded to a second facility in the valley. We thrive off our competitive pricing and culture.

We sell high end office furniture at deeply discounted prices. We are the nation’s leader in selling refurbished Herman Miller Aeron chairs which is the number one sold chair in the United States.

We are also a partner with various other lines and suppliers, most notably, Office Depot. This allows us to have both high-end furniture and affordable furniture available to our customers.

We set ourselves apart from our competition by offering the best customer service. For example, we allow companies to try out our furniture for a couple of weeks before buying anything. We want them to feel comfortable in what can be an expensive investment. We have found that it is our customer service and non-beauracratic practices that have led to our success.

Any shoutouts? Who else deserves credit in this story – who has played a meaningful role?
I would not be where I am today without my team. We are all selfless and have a collegial environment which makes it a joy to come into work every day.

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