Today we’d like to introduce you to Lori Traub.
Thanks for sharing your story with us Lori. So, let’s start at the beginning and we can move on from there.
The concept began in 2006 when we saw there was a void in the market for on-demand beauty and wellness services which immediately took off once we launched in NYC. It was a huge hit for any busy New Yorker looking to have services provided right in the comfort, privacy and most of all, convenience of their home.
In addition to offering at-home services, the idea of having services offered for employees at the workplace, private event or party was becoming more in demand as it’s a fun way to pamper guests.
After great success in NY, we recently expanded by popular demand to offer services in London and Los Angeles to our dedicated customers.
Has it been a smooth road?
For the most part , yes. However, making sure we provide top-notch services at all times and all places can be a challenge if we are not on top of our game. We manage a very large staff of professionals. Each one is handpicked, highly trained and carefully vetted to make sure the highest level of professionalism and service is performed. Customer satisfaction is our top priority. Maintaining quality vs quantity is something we believe sets us apart from others in our industry. We are entering customers private homes on a daily basis and must make sure we send professionals who will represent our company in the best way possible from the moment they enter the door till they are out the door. The customer should always feel comfortable and relaxed in their own home so its our job to make sure we only sed the very best professionals to perform top notch service.
In addition to this, keeping our own staff safe and secure as they are being sent to many various locations on any given day to perform these services.
So let’s switch gears a bit and go into the MySpa2Go story. Tell us more about the business.
MySpa2Go is an on-demand luxury mobile spa offering beauty and wellness services in the comfort and privacy of one’s home, office or any designated place. We offer a variety of high-end services such as manicures, pedicures, massage, facials, waxing, hair+ makeup, and eyelash extensions – We bring the service to you without having to go out for anything. Men’s services are offered as well.
We believe taking care of one’s self and well being shouldn’t be considered a hassle. We love helping our customers feel good about themselves by sending them a service which truly brightens up a day.
In addition, we also offer services for private events and parties i.e. product launches, store activations, pop-ups, studios, PR and press /editorial events, large promotional events such as festivals, trade shows, etc.
Lastly, employee wellness has also become a popular concept and very much in demand where we go into an office/workplace to provide chair massage, yoga, mini manicures and other services as an office perk or employee benefit or reward, or purely for their employee’s convenience.
What are your plans for the future? What are you looking forward to or planning for – any big changes?
Expanding to cover more territories without compromising our level of service. As well as adding additional services that we will focus on exclusively. We see a tremendous growth and trend in the on-demand industry which is why we will continue to offer as many services as possible and serve as many customers and locations as possible. We get requests on a daily basis inquiring on different locations to cover and service.
- Website: www.myspa2go.com
- Email: email@example.com
- Instagram: @myspa2go
- Facebook: myspa2go
- Twitter: myspa2go_nyc