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Meet Lauren Yen

Today we’d like to introduce you to Lauren Yen.

Hi Lauren, it’s an honor to have you on the platform. Thanks for taking the time to share your story with us – to start maybe you can share some of your backstory with our readers?
Earlier this year, our team visited Moria Reception and Identification Center in Lesvos, Greece, where over 20,000 refugees resided in a camp originally intended to hold 3,000 people. With hundreds of refugees arriving each day, the medical staff were overburdened and under-resourced. In addition, Camp Moria utilized a paper-based health record system to document and track refugee health information. The combination of high burden and paper documentation resulted in disorganized medical records, misdiagnosis, fragmented and redundant treatment, unreliable data, and a lack of doctor accountability. Furthermore, many of the documentation methods in use at Moria lacked legal legitimacy.

After receiving direct requests from clinicians and camp administrators in Moria, Frontida Records was created. Since its founding in April 2020, Frontida has worked diligently to build modular electronic systems for high-density, low-resource clinics that assist clinicians and public health officials in the delivery of healthcare and empower refugees to access their own data.

Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
The refugee crisis is one of the world’s most volatile crisis spaces to work within. Conflicts are continually shifting, and each day within a refugee camp leads to a new struggle. In September 2020, our Central Triage system was scheduled to be used in Camp Moria, Europe’s largest refugee camp in Greece. However, a large fire destroyed the camp, all paper patient health records were lost, and an increase in COVID-19 cases occurred. The need for health care providers to have an efficient system to document patient information became evident. Our team is able to build modular systems ready to adapt to the ever-changing medical landscape in refugee camps. Humanitarian actors and health providers lack access to adequate resources in the refugee space, and therefore as a non-profit organization, our aim is to supply our systems to NGOs and health care providers in underserved communities at a low cost in order to maximize our impact.

Appreciate you sharing that. What else should we know about what you do?
As of November 3, only seven months since our founding, Frontida Records has developed two medical record systems in Greece: 1) a high-tech triage system and 2) a lightweight, modular electronic health record system for vulnerable patients. With continuous support from tremendous advisors and partners on the ground, Frontida Records is simplifying and optimizing traditional EHR designs for highly uncertain environments. As of November, our triage system has been in use in Kara Tepe 2, the new refugee camp developed after the fire in Camp Moria.

Any big plans?
Frontida is looking forward to leveraging the most innovative solutions, such as potential partnerships with satellite companies that would enable us to perform anywhere in the world, no matter the local infrastructure barrier. By early 2021, we also hope to provide our services to medical clinics for Floating Doctors in Panama.

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