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Meet Artem Iavkin of Zeiten Independent BMW Mobile Services

Today we’d like to introduce you to Artem Iavkin.

Thanks for sharing your story with us Artem. So, let’s start at the beginning and we can move on from there.
Well everything started when I came to LA 4 years ago from Russia, back then my car passion was just a hobby but when you move to completely different country you can start fresh and that is what I did. After short period of time figured that car repair industry has too many issues and change is needed and that is how the idea of mobile repair was born. I am operating owner of business which means i fix cars as well as my mechanics, and in the very beginning I was alone doing so. After a while fixing all import and domestic cars I decided to concentrate on only one particular manufacturer – BMW. It was a choice of heart and mind because I love all BMW cars and as engineer I adore all brilliant ideas and technology in those cars, plus I found out there are not many really good specialists that can work on BMWs. Then Zeiten was created, the goals are simple – to provide quality repairs with reasonable price, that’s why I chose to go forward with establishing trustworthy independent BMW mobile service, and the word is Mobile because mobile service doesn’t require ridiculous overhead and this way we can keep prices way lower than shops and dealerships. As long as quality of repairs I can assure you that all necessary repairs can be done on your driveway with the same or better quality than anywhere else. Time passing by and every day we fix BMWs like it’s our own that is the key to build loyal clientele.

Has it been a smooth road?
When you start something new it’s never smooth. Main difficulties were that people just don’t trust mechanic shops and repairs over there cost a lot, on the other side people don’t trust mobile repair mechanics who does low quality work on their free time aside from their day job in the shop. So it took long time to build trust. The other challenge is to find a good specialist, I hand pick my mechanics and i supervise all of their repairs in the beginning until I know for sure he does the job right and I can trust him, that’s why our team is small but this is the only way we can keep our work to be perfect. Also not many good specialists are willing to do what we do, first of all we travel a lot, I personally drive for around 40000 miles a year on repairs, second most of the year in Los Angeles it is hot and of course it is more comfortable for a specialist to be in the shop with a/c or just a shade, we do repairs under the sun most of the time.

We’d love to hear more about your business.
Well we repair and service BMW cars, and what sets us apart from everybody else is we come to you to fix your car, no need for towing or waiting days/weeks for your car to get fix, 95% of repairs are completed just in one day. I most proud of keeping high quality of services we provide and for just a year of existence of Zeiten people gave us around 35 only 5 star reviews on yelp and Facebook, that means we are doing everything right.

Is our city a good place to do what you do?
Yes, it is definitely a good place for this kind of business, a lot of demand, the weather is always great, yes, it is very hot sometimes but it is way better than cold.

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Image Credit:
Xenia Leo

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