Today we’d like to introduce you to Amy Kramer and Debra Voulgaris.
Amy and Debra, please share your story with us. How did you get to where you are today?
AMY: My own dog tore a ligament in her knee and had to have surgery. Post-surgery when she couldn’t bend her knee enough to get her through the dog door, I asked the surgeon for a recommendation and he said “Aren’t you a physical therapist? Do what you would do for a human!” When I realized that there wasn’t physical therapy “rehabilitation” for animals the light bulb went on in my head. I grabbed a dog anatomy book and realized that the structures were very similar. I treated her using manual therapy techniques I have used successfully with humans for years and it worked! At that time, I found a certification program and became certified in canine rehabilitation and opened my first clinic in West Los Angeles in 2007. I sold my interest in that clinic in 2014 after realizing that there were a lot of patients where I live (South Bay) that needed these services but didn’t want to drive to West Los Angeles.
DEB: After spending a number of years in general practice and completing an anesthesia residency that had roots in pain management, I realized that my place in veterinary medicine was to recognize and treat pain in my animal patients. It was not until I started doing animal rehabilitation that I realized how many animals live with chronic pain that goes unnoticed. I also realized when I was very young, that many issues can be effectively dealt with by using natural means which is why I pursued and became certified in animal acupuncture and canine rehabilitation early in my career. I believe that the body will always try to heal itself, and my job is to try and give it the tools it needs to be successful. All of the modalities we use help the body heal itself and it has been very rewarding seeing so many animals regain at least some if not all of the quality of life they once had. I have been doing rehabilitation since 2011 with Dr. Kramer and was more than excited to join forces with her to own and open BARC.
Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
The biggest challenge was construction which most new businesses go through. There were delays and setbacks making opening the clinic happen much later than anticipated. Costs also were more than expected. Aside from that because of having employees and business partners that have worked together before once open everything has been smooth sailing.
Alright – so let’s talk business. Tell us about Beach Animal Rehabilitation Center – what should we know?
We are a specialty clinic that offers rehabilitation for animals. We do acupuncture, we have an underwater treadmill, we offer physical therapy such as LASER, therapeutic ultrasound, electrical stimulation, manual therapy including soft tissue and joint mobilizations, therapeutic exercises and home exercise programs, ozone therapy, thermal imaging, brace/splint consultations/fabrication, wheelchairs/carts, nutritional consultations and wellness. We are a group of veterinarians and physical therapists all certified in canine rehabilitation so we are specialists in our field. What sets us apart from others is that we are the only clinic like this in the South Bay so we get clients coming from all over including Long Beach and surrounding areas. We offer services that other facilities don’t offer and we have the most experience in canine rehabilitation therefore we get the best results as witnessed by consistent great client reviews and patient outcomes. As a company, we are proud of making sure we encourage work life balance for our employees which include offering great employee benefits and taking a team approach to everything we do.
Is there a characteristic or quality that you feel is essential to success?
As a small company, we recognize that our employees are our most important asset and we treat them as such. It is true that if you take care of your employees they will take care of the clients. Being successful in business means being a caring and compassionate employer. The best compliment we hear from clients is not only how happy they are with their pet’s results and care but how they recognize how happy the employees are and how much they love their job.
- Address: 18837 Hawthorne Blvd.
Torrance, CA 90504
- Website: www.BeachAnimalRehab.com
- Phone: 310-542-2727
- Email: firstname.lastname@example.org
- Instagram: https://www.instagram.com/BeachAnimalRehab/?hl=en
- Facebook: https://www.facebook.com/BeachAnimalRehabilitation/
- Yelp: www.yelp.com/biz/beach-animal-rehabilitation-center-Torrance
- Other: youtu.be/3X1pX09y0Nw