To Top

Conversations with Nick Schaeffer

Today we’d like to introduce you to Nick Schaeffer.

Alright, so thank you so much for sharing your story and insight with our readers. To kick things off, can you tell us a bit about how you got started?
My story really starts with when I decided to attend The Savannah College of Art and Design (SCAD). I had a strong passion for storytelling especially in the form of writing, and I started my college journey pursuing Advertising, with a focus in Copywriting. It seemed to be a perfect blend of my storytelling passion, mixed with the ability to be silly and goofy with my words. During this time in my Freshman year, I stumbled upon the opportunity to audition for a short film, which unbeknownst to me at the time, would change the trajectory of my life and career. I had always been curious about filmmaking and acting but was a severely shy kid growing up. I booked that role on the film and was immediately hooked by the acting bug. I started studying both Advertising and Performing Arts, but after a year decided that my true passion was the art of Film, both in front and behind the Camera. I graduated from SCAD in 2017 with a BFA in Performing Arts and a minor in Film and Television and immediately moved to Los Angeles. My first few years here were a very big learning experience for me both creatively and professionally. I spent time as a Personal Trainer as well as an Office Assistant for my day job up until the Pandemic. Then both of those opportunities ceased to be a viable option and I needed to make a strong pivot. I was blessed to find an opportunity as a Customer Experience Associate with a startup where I was able to blend my passion for writing with helping people. I recently have left that company and have just started as the first Knowledge Base Specialist with GOAT Group where I am in charge of communications for the CX Department. I also am still able to pursue my acting career as well, and regularly audition for new projects. I am in such a solid spot right now professionally and creatively, where both my career and passion can work synergistically and feed off one another, and there’s really nothing better than that!

I’m sure you wouldn’t say it’s been obstacle free, but so far would you say the journey have been a fairly smooth road?
The road has definitely had ups and downs. In school, I was very disillusioned about the sheer volume of people pursuing acting out in Los Angeles, as well as my skill level. Moving out here really was a wake up call for me when it came to just how hard and demanding this career can be. One of the biggest struggles was finding out a way to be happy when I was not acting. The pandemic really highlighted this when my side hustles ceased to be an option. This time proved to be a valuable and needed experience for me to really come into my own.

Appreciate you sharing that. What else should we know about what you do?
I work in the Customer Experience field, specializing mostly in communications as well as documentation. I am most known for my attention to detail, as well as my ability to stay calm and cool under pressure. I try to tackle any task or roadblock with a smile or grin on my face. I am most proud of how quickly I have learned and grown in this new role. A year ago, I barely knew anything about Customer Experience, and now am helping to shape and affect the inner workings of a team. I think what sets me apart from others is my diverse professional background. Acting, Personal Training, and Office Assistant work may all seem like worlds apart, but they have all greatly influenced my ability to excel in this role.

What matters most to you? Why?
What matters to me most is the impact I make on others. Ever since I was a little kid, I’ve enjoyed making others laugh, smile, and being that go to helpful person. Through acting and performance, I seek to entertain and through my CX profession, I seek to be that go to helpful person. This matters to me because I think there is no greater calling than helping to make someone’s day better.

Contact Info:

Suggest a Story: VoyageLA is built on recommendations from the community; it’s how we uncover hidden gems, so if you or someone you know deserves recognition please let us know here.

Leave a Reply

Your email address will not be published.

More in local stories